Exceptional Managed IT support, hardware and Cloud services and more
Exceptional Managed IT support, hardware and Cloud services and more
Managed IT: RedDoor provides Managed IT services, involving outsourcing support, maintenance and proactive management of your business IT needs. This helps your business to improve operations, lower costs and reduce the need for in-house staff.
Hardware: Technology is a vital aspect of our everyday lives, and so, finding the right hardware is essential. We provide state-of-the-art IT equipment and solutions for your business, from single laptops, to complete wireless networking systems, we find the right products at great prices for your business, helping you increase efficiency and cut costs at the same time.
Cloud storage services: Secure cloud storage is where information is kept remotely in logical pools (The Cloud), and can be accessed by users via a network, usually the Internet. We offer exceptional Cloud computing, storage services support and remote hosted desktop services, so your team can enjoy secure and flexible working. We can help with the entire process, from setup of Cloud storage to adaptation and expansion, so your business can benefit from Cloud solutions.
As experts in cloud-based technologies, we can help your business to cut costs and become more efficient and collaborative.
RDTrade: Our latest division helps tradies to improve their IT, cybersecurity and marketing. With all-in-one IT packages, we cover all you need: websites, online marketing, logos, invoicing and more, helping you to appear professional, get seen, and win more work, all at great prices.
Managed IT: RedDoor provides Managed IT services, involving outsourcing support, maintenance and proactive management of your business IT needs. This helps your business to improve operations, lower costs and reduce the need for in-house staff.
Hardware: Technology is a vital aspect of our everyday lives, and so, finding the right hardware is essential. We provide state-of-the-art IT equipment and solutions for your business, from single laptops, to complete wireless networking systems, we find the right products at great prices for your business, helping you increase efficiency and cut costs at the same time.
Cloud storage services: Secure cloud storage is where information is kept remotely in logical pools (The Cloud), and can be accessed by users via a network, usually the Internet. We offer exceptional Cloud computing, storage services support and remote hosted desktop services, so your team can enjoy secure and flexible working. We can help with the entire process, from setup of Cloud storage to adaptation and expansion, so your business can benefit from Cloud solutions.
As experts in cloud-based technologies, we can help your business to cut costs and become more efficient and collaborative.
RDTrade: Our latest division helps tradies to improve their IT, cybersecurity and marketing. With all-in-one IT packages, we cover all you need: websites, online marketing, logos, invoicing and more, helping you to appear professional, get seen, and win more work, all at great prices.
Your IT Support On Call
IT plays a vital role in your business. RedDoor IT have been partnering with organisations for over a decade, helping them take their IT and business to the next level.
We invest time in understanding your business and goals, so we can help you meet your targets. Many companies do not need full-time IT staff, but it is essential that their IT runs efficiently and systems are built to be flexible, dependable and scalable.
In an ever-changing world of new technologies, legislation, and security concerns, we offer a comprehensive level of service:
- Exceptional customer service – we are here when you need us
- Excellent reputation with over 95 per cent customer retention
- SLA adherence rate of 100% (October 2025)
- Trusted, reliable and local service
- Highly competitive and affordable pricing – we understand budget pressures
- We support all IT needs, even the most complex of issues
Your IT Support On Call
IT plays a vital role in your business. RedDoor IT have been partnering with organisations for over a decade, helping them take their IT and business to the next level.
We invest time in understanding your business and goals, so we can help you meet your targets. Many companies do not need full-time IT staff, but it is essential that their IT runs efficiently and systems are built to be flexible, dependable and scalable.
In an ever-changing world of new technologies, legislation, and security concerns, we offer a comprehensive level of service:
- Exceptional customer service – we are here when you need us
- Excellent reputation with over 95 per cent customer retention
- SLA adherence rate of 100% (October 2025)
- Trusted, reliable and local service
- Highly competitive and affordable pricing – we understand budget pressures
- We support all IT needs, even the most complex of issues
We Support All Major Brands
Proven expertise
For over 15 years, we have been delivering quality IT support services to our clients. We aim to build robust and long-lasting relationships based on trust and integrity.
We will always go the extra mile to deliver an excellent service and see ourselves as a key part of your business.
Proactive monitoring
We can solve your IT issues quickly, effectively and we proactively monitor your systems to prevent issues from occurring in the first place. This boosts your productivity over time.
We ensure all data is securely and regularly backed up for your peace of mind.
One-stop-shop
We are a one-stop shop for all your IT issues, providing a single point for all your IT business needs.
We ensure that our recommendations are the right ones to help you achieve your goals. Your needs are our top priority, and we will set you up for success.
Proven expertise
For over 15 years, we have been delivering quality IT support services to our clients. We aim to build robust and long-lasting relationships based on trust and integrity.
We will always go the extra mile to deliver an excellent service and see ourselves as a key part of your business.
Proactive monitoring
We can solve your IT issues quickly, effectively and we proactively monitor your systems to prevent issues from occurring in the first place. This boosts your productivity over time.
We ensure all data is securely and regularly backed up for your peace of mind.
One-stop-shop
We are a one-stop shop for all your IT issues, providing a single point for all your IT business needs.
We ensure that our recommendations are the right ones to help you achieve your goals. Your needs are our top priority, and we will set you up for success.
| Our Packages | CLOUD 360° |
ESSENTIALS 360°
|
CORE 360°
|
ADVANCED 360° |
ULTIMATE 360° |
|---|---|---|---|---|---|
| SLA response | ✅ | ✅ | ✅ | ✅ | ✅ |
| Client portal access | ✅ | ✅ | ✅ | ✅ | ✅ |
| Microsoft 365 Cloud Management (not including new users) | ✅ | ✅ | ✅ | ✅ | |
| Remote support | ✅* | ✅ | ✅ | ✅ | |
| Server and SharePoint support | ✅* | ✅ | ✅ | ✅ | |
| Access to helpdesk | ✅* | ✅ | ✅ | ✅ | |
| IT asset and tag | ✅ | ✅ | ✅ | ✅ | |
| Proactive monitoring and management | ✅* | ✅ | ✅ | ✅ | |
| Anti-virus protection | ✅ | ✅ | ✅ | ✅ | |
| Ransomware protection | ✅ | ✅ | ✅ | ✅ | |
| DNS filtering | ✅ | ✅ | ✅ | ✅ | |
| Admin password management | ✅ | ✅ | ✅ | ✅ | |
|
Backup management |
✅ | ✅ | ✅ | ||
| Weekly remote checks | ✅ | ✅ | ✅ | ||
|
Peripheral support |
✅ | ✅ | ✅ | ||
| Server and SharePoint support | ✅ | ✅ | ✅ | ||
| Network infrastructure (e.g. physical network and VPN) | ✅ | ✅ | ✅ | ||
| On-site support | ✅ | ✅ | |||
| DarkWeb monitoring | ✅ | ✅ | |||
| Quarterly on-site checks | ✅ | ✅ | |||
| Quarterly IT meeting | ✅ | ✅ | |||
|
SharePoint backup |
✅ | ✅ | |||
| SaaS email defence and backup | ✅ | ✅ | |||
| Managed SOC and EDR | ✅ | ✅ | |||
| Cyber Awareness Training | ✅ | ✅ | |||
| IT policy- updated quarterly | ✅ | ✅ | |||
| Third party liaison for business specific applications | ✅ | ✅ | |||
| Monthly vulnerability scan | ✅ | ✅ | |||
| User and admin password management | ✅ | ✅ | |||
| Cyber Essentials certification | ✅ | ||||
| Cyber Essentials management | ✅ | ||||
| Cyber Essentials annual audit |
|
✅ | |||
| Penetration test (annually) | ✅ | ||||
| Price | £10 per user | £17.50 per device | £55 per device | £90 per device | £120 per device |
Please note:
*Remote support on Cloud package is for Office 365 account
*Cloud package provides SharePoint support
*Access to helpdesk for the Essentials package is consumed in 20-min support blocks, and paid in hourly blocks
*Our Essentials package has patch monitoring and management, not proactive
Block hours are available to purchase in advance at a discounted rate. Please enquire for more information
Our Managed IT packages require a minimum of 10 users
| Our Packages |
|
|
|
|
ULTIMATE 360° |
|---|---|---|---|---|---|
| SLA response | ✅ | ✅ | ✅ | ✅ | ✅ |
| Client portal access | ✅ | ✅ | ✅ | ✅ | ✅ |
| Microsoft 365 Cloud Management (not including new users) |
✅ | ✅ | ✅ | ✅ | |
| Remote support | ✅* | ✅ | ✅ | ✅ | |
| Server and SharePoint support | ✅* | ✅ | ✅ | ✅ | |
| Access to helpdesk | ✅* | ✅ | ✅ | ✅ | |
| IT asset and tag | ✅ | ✅ | ✅ | ✅ | |
| Proactive monitoring and management |
✅* | ✅ | ✅ | ✅ | |
| Anti-virus protection | ✅ | ✅ | ✅ | ✅ | |
| Ransomware protection | ✅ | ✅ | ✅ | ✅ | |
| DNS filtering | ✅ | ✅ | ✅ | ✅ | |
| Admin password management | ✅ | ✅ | ✅ | ✅ | |
| Backup management | ✅ | ✅ | ✅ | ✅ | |
| Weekly remote checks | ✅ | ✅ | ✅ | ||
| Peripheral support | ✅ | ✅ | ✅ | ||
| Server and SharePoint support | ✅ | ✅ | ✅ | ||
| Network infrastructure (e.g. physical network and VPN) |
✅ | ✅ | ✅ | ||
| On-site support | ✅ | ✅ | |||
| DarkWeb monitoring | ✅ | ✅ | |||
| Quarterly on-site checks | ✅ | ✅ | |||
| Quarterly IT meeting | ✅ | ✅ | |||
| Sharepoint backup | ✅ | ✅ | |||
| SaaS email defence and backup | ✅ | ✅ | |||
| Managed SOC and EDR | ✅ | ✅ | |||
| Cyber Awareness Training | ✅ | ✅ | |||
| IT policy – updated quarterly | ✅ | ✅ | |||
| Third-party liaison for business-specific applications |
✅ | ✅ | |||
| Monthly vulnerability scan | ✅ | ✅ | |||
| User and admin password management |
✅ | ✅ | |||
| Cyber Essentials Certification | ✅ | ||||
| Cyber Essentials Management | ✅ | ||||
| Cyber Essentials Annual Audit | ✅ | ||||
| Penetration Test (Annual) | ✅ | ||||
| Price (per user/per device) | £10 p/u | £17.50 p/d | £55 p/d | £90 p/d | £120 p/d |
CLOUD 360°
Please note:
Managed IT Security
We take a comprehensive approach to your IT systems and invest in managing your security. This includes web and email filtering and security, firewalls, anti-virus software, data loss prevention, mobile and device management, vulnerability scanning, end-to-end encryption and more.
Our experienced team can identify potential security risks and offer advice and guidance regarding the best solutions for your business. We ensure your business takes advantage of the latest technological innovations, so you can rest assured that your data, applications and software are safe. Our service also provides valuable business continuity.
Managed IT Security
We take a comprehensive approach to your IT systems and invest in managing your security. This includes web and email filtering and security, firewalls, anti-virus software, data loss prevention, mobile and device management, vulnerability scanning, end-to-end encryption and more.
Our experienced team can identify potential security risks and offer advice and guidance regarding the best solutions for your business. We ensure your business takes advantage of the latest technological innovations, so you can rest assured that your data, applications and software are safe. Our service also provides valuable business continuity.
