Published 16th December

Slow, inefficient IT, is not an option for healthcare professionals.

For healthcare professionals, great IT matters. When you have patients depending on you responding quickly, slow responses can be the difference between life and death, and you have healthcare packages to quickly mobilise, and nurses, and other team members to train, slow, unreliable and inefficient IT can cause an array of problems for you and your team.

In this blog post, we will look into why healthcare should consider outsourcing their IT, and how they can benefit. Let’s begin.

Reason 1: Your team can focus on patient care, instead of IT

Through outsourcing IT to specialists, your team can focus on medicine, medications, and patient treatment. Many healthcare workers report being overworked and even burned out, and carrying out IT in house becomes yet another hassle for your team to manage. Recent UK data shows over 40% of NHS staff experiencing work-related stress, and a third of doctors struggling with workloads. It goes back to the old saying, if you’re the jack of all trades, you’re master of none. Healthcare professionals will be better off specialising instead of spreading themselves too thin, so they can focus on delivering the best possible care for their patients.

Reason 2: Less costs and predictable budgeting

Less expenses by eliminating the need for large in-house IT teams and hardware, sick pay, less flexibility, and often with less experience. With an outsourced specialist, you have experts in their field, and the costs are more predictable. You don’t need to cover benefits, training, recruitment, office space, etc, you simply pay a fixed fee, each month, and the research backs up this point. According to a study by PA Consulting in 2023, 57% of organisations cited cost reduction as a top reason for outsourcing their IT. Cutting costs on IT allows your business to spend money on staff training, better equipment, wages and perks for your healthcare team, so they feel supported and motivated.

Reason 3: 24/7 support

24/7 support is arguably, the most important reason of all to outsource your IT.

Imagine it’s a Monday morning and your company files get breached, client data gets leaked, your systems are down and your reputation is at risk.

Your internal IT team are at home, off-work, relaxing. This is where you could have benefited from an outsourced IT team. A specialist provider, such as RedDoor IT, offer support after hours, offering backup and disaster recovery services, managed IT support, and 24/7 Managed Security Operations Centre (SOC) and Endpoint Detection Response (EDR) that continuously monitors, detects and responds to threats. Comprehensive support, that runs 24 hours a day, 7 days a week, working around the clock to keep your business safe. Your healthcare company deserves the best security and support, and this generally comes from an outsourced provider, rather than in-house.

Reason 4: Access to a team of experts

When you hire someone in-house to tackle IT, even if they’re really good at their role, it’s only one person. When you outsource your IT, you have access to a number of experts in their field. It’s what the business does, day-in and day-out, where one person can miss something, other’s won’t, and they’ve likely dealt with your issue hundreds of times already. Simply put, they’ve got the extensive range of experience and expertise that’s needed to support your healthcare firm. It will result in a faster turnaround on your technical issues, so you can help your clients with speed, and efficiency.

RedDoor IT:

At RedDoor IT, we’re specialists in supporting healthcare providers with their IT and cybersecurity, but don’t just take our word for it.

Here’s what one of our clients had to say about us:

If you’re looking to help improve your healthcare firms productivity, security, and speed through outsourced IT, get in touch with one of our tech experts today.