Managed IT Support Services
What are managed IT support services?
These services involve outsourcing support, maintenance and proactive management of your businesses IT needs. This approach aims to enhance operations and lower costs by reducing the need for in-house staff.
How does RedDoor IT help with your managed IT support?
RedDoor provides proactive managed IT support services to businesses of all sizes, allowing your IT work for you, so that you can focus on your core business.
Our motivated and experienced technicians deliver IT support and solutions that meet your needs and budget, and our tailored approach means you will only pay for the services you require. We deliver IT support, guidance, and cyber security to maximise your return on investment.
Our team is invested in the success of our clients and always strives to find ways to simplify and improve your company’s IT and technology.
Need help with your IT?
We support all major brands
Your IT support on call
IT plays a vital role in your business. RedDoor IT have been partnering with organisations for over a decade, supporting them with their IT infrastructure.
We invest time in understanding your business and its goals, so we can help you meet your targets. Many companies do not need full-time IT staff, but it is essential that their IT runs efficiently and systems are built to be flexible, dependable and scalable.
In an ever-changing world of new technologies, legislation, and security concerns, we offer a comprehensive level of service.
Proven expertise
For over 14 years, we have been delivering quality IT support services to our clients. We aim to build robust and long-lasting relationships based on trust and integrity.
We will always go the extra mile to deliver an excellent service and see ourselves as a key part of your business.
Proactive monitoring
We can solve your IT issues quickly, effectively and we proactively monitor your systems to prevent issues from occurring in the first place. This boosts your productivity over time.
We ensure all data is securely and regularly backed up for your peace of mind.
One-stop-shop
We are a one-stop shop for all your IT issues, providing a single point for all your IT business needs.
We ensure that our recommendations are the right ones to help you achieve your goals. Your needs are our top priority, and we will set you up for success.
Our Managed IT Support Service packages
CORE 360
£55 per device
- SLA response
- Client portal access
- IT asset and tag
- Proactive monitoring & management
- Backup management
- Weekly remote checks
- Remote support
- Peripheral support
- Server and SharePoint support
- Anti-virus
- Ransomware
- DNS filtering
- Microsoft 365 Cloud management (does not include new users)
- Network infrastructure – for example physical network and VPN
- Admin password management
ADVANCED 360
£90 per device
CORE +
- Onsite support
- DarkWeb monitoring
- Quarterly onsite checks
- Quarterly IT meeting
- SharePoint backup
- SaaS email defence and backup
- Managed SOC and EDR
- Cyber Awareness training
- IT policy – updated quarterly
- Third party liaison for business specific applications
- Vulnerability scan (Monthly)
- User and admin password management
ULTIMATE 360
£120 per device
CORE and ADVANCED +
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CLOUD
£10 per user
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Managed IT security
We take a comprehensive approach to your IT systems and invest in managing your security. This includes web and email filtering and security, firewalls, anti-virus software, data loss prevention, mobile and device management, vulnerability scanning, end-to-end encryption and more.
Our experienced team can identify potential security risks and offer advice and guidance regarding the best solutions for your business. We ensure your business takes advantage of the latest technological innovations, so you can rest assured that your data, applications and software are safe. Our service also provides valuable business continuity.
