Day in the life – Mark
This month we spotlit our Managing Director, who is Mark Deragon. Having been the Managing Director of RedDoor IT for nearly 10 years, and with over 30 years of experience in information technology, we caught up with Mark to ask him a few questions.
What is your background?
“Because I studied theoretical and mathematical physics in college, I have a deep understanding of technology trends. My expertise spans across a wide range of domains within IT. This includes managed support, network infrastructure, cyber security, and cloud computing.”
What does your role as Managing Director involve?
“As Managing Director, my role is to lead the team at RedDoor and to drive our success. I encourage the team to always elevate and improve the service they’re providing to our customers. Throughout my career, I have earned a reputation for my strategic vision, innovative solutions, and commitment to delivering results.”
“Day to day I help oversee the technical team at RedDoor. This involves ensuring that everything runs smoothly to do the best for our customers. We are a close-knit, open team, which means we are always bouncing ideas off each other to help solve customer problems. This also helps to maintain the highest quality of service. Ultimately, I must identify how RedDoor can assist growth within our customers’ businesses, with the help of managed IT services.”
What are some fun facts about you?
“Outside of technology, I have a great passion for golf. Whether it’s enjoying a leisurely round with friends or honing my skills on the course, I find solace and joy in the game. I think my dedication to golf mirrors my approach to work – in both, I am disciplined, strategic, and always striving for excellence.”
Learn more about our team here.
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“RedDoor have looked after our IT systems and phone systems for the last few years. All of the team there are outstanding. Whether we need IT support or product advice for purchases, they are always quick to respond with helpful advice and solutions. I would always recommend these guys without hesitation.”
– Nushine Residential Ltd, Ashlie Budd
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“Fantastic company. We use them for our hardware purchases and support services. Quick, efficient and trustworthy. Exactly what I look for in a company.”
-Steve Webb
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“RedDoor has been invaluable for my business operations since we started using them over a year ago. The support is 2nd to none and the VOIP phone system they installed for us is amazing. Thanks, guys.”
-Perry Power